- 03 7065 2348
- 9am - 5pm Mon - Fri
Welcome to the HPA Portal, Powered by NADO.
The Smartest Way to
Run Your NDIS Business
Without Extra Staff.
Everything you need – all in one place. From staff training and policy management to audit prep and daily operations, the HPA Portal simplifies your workflow and saves you hours every week.
- Set tasks
- Train your team
- Ask NADO anything - 24/7
No more stress. Just clarity, support, and results
Your provider control panel - everything in one place
Train your team. Stay compliant. Grow your business.
Your provider control panel - everything in one place
Your provider control panel - everything in one place
Train your team. Stay compliant. Grow your business.
Try the full HPA Portal + NADO free for 7 days — card required to begin trial.
Simple, Transparent Pricing
Portal + NADO Access
Everything you need to succeed as a provider — all in one place.
What's Included
How It Helps
Portal + NADO Access
Everything you need to succeed as a provider.
All in one place.
$20/ month/ user
minimum 5 users
pay yearly and save 10%
What's Included
- Full HPA Portal access (training, HR, forms, compliance tools)
- NADO AI Assistant (24/7 support, guidance, and templates)
- All staff training modules with certificates
- Staff onboarding tools and templates
- Real-time compliance tracking dashboard
- Instant staff messaging and SOS alerts
- Upload and manage your own training content
- Audit preparation support
- Ongoing updates and new features
- Multilingual support for diverse teams
- E Sign Documents
- Chat Groups
- Nado Task Automation
- Documents Centre
- Voice Assistant Integration - COMING SOON
How it helps
- Save thousands on outsourced training
- Reduce compliance stress and human error
- Empower staff with structured learning
- Spend less time answering questions
- Grow with confidence and scale operations
What If You Could Do It All — Without Extra Staff?
Whether you’re just starting your NDIS journey or already running a busy team, the HPA Portal + NADO gives you everything you need to succeed.
Built for real providers by real experts, it turns overwhelming tasks into simple, step-by-step wins. From registration and staff training to audit prep and day-to-day management, we make sure you’re never alone.
If you’re ready to build something great — this is your shortcut.
Staff Training, Made Effortless
Turn staff training from a headache into a hands-off success system.
- Preloaded modules.
- Self-paced lessons.
- Certificates included.
Track every team member’s progress — and stay 100% compliant without lifting a finger.
Click. Assign. Train.
Your most important training topics — already done for you.
Just assign them with a click. Staff can start anytime, finish at their own pace, and receive instant certificates.
- Less confusion.
- More confidence.
Step-by-step learning with certification — zero guesswork.
Give your staff the knowledge, tools, and structure to thrive — with zero stress.
Included Training Modules:
- Working Alone: Safety, Boundaries & Decision-Making
- Incident Management & Reportable Incidents
- Managing Challenging Behaviours (Without Escalation)
- Help with Finding Participants — Beginner Level
- Help with Finding Participants – Advanced
- Support Coordination — Levels 1, 2 & 3
- SIL, STA & MTA (Respite and Accommodation Support)
- Each course includes chapters and lessons — easy to follow and self-paced
- Completion certificates issued for every finished module
- Designed for support workers, nurses, SIL staff, and coordinators
- Monitor progress and compliance from your dashboard
More courses are being added regularly. If there’s a training topic you want to see, get in touch with us — we’re here to support your growth.
Create Your Own Custom Staff Courses.
Build and deliver training tailored to your business.
The HPA Portal lets you easily create your own courses for staff — divided into chapters, lessons, and supported by attachments like PDFs, policies, images, or videos.
- Perfect for onboarding, internal procedures, or unique service models
- Keep everything in one place, trackable and professionally presented
- Maintain consistency across growing teams
Make your internal training official.
Make Internal Training Count.
Create your own courses and issue official certificates of completion — so your team stays accountable, consistent, and ready to deliver quality care.
Smart Notifications Keep You On Track.
Remind. Alert. Take action — instantly.
Stay ahead of deadlines and compliance risks with real-time push notifications.
The HPA Portal automatically sends reminders to your staff for:
- Incomplete training modules
- New course assignments
- Important document uploads
- Audit preparation timelines
These alerts land directly on your team’s devices — no chasing, no spreadsheets, no missed deadlines. It’s like having a silent project manager working behind the scenes to keep everything on track.
Meet NADO: Your 24/7 Smart Assistant
NADO in action
See what’s possible when AI meets experience.
NADO gives you expert answers, ready-made templates, and smart advice the moment you need it — 24/7.
It’s like having your own compliance consultant in your pocket.
Multilingual Support
Supporting a multicultural team? No problem.
NADO speaks your language — and theirs.
Type your question in simple English, Arabic, Vietnamese, or any supported language, and get crystal-clear help instantly.
NADO is not just a chatbot.
It’s your AI-powered business mentor — guiding you, step-by-step, through any question, challenge or compliance task.
- Ask anything in simple English (or your language!)
- Instantly get answers, templates, and how-to steps
- Built to help first-time and multicultural providers thrive
You’ll never feel stuck again.
How the HPA Portal Makes Life Easier
Stay one step ahead without micromanaging.
Onboard Staff in Minutes
One-click setup and checklist tools.
Push Notifications
Instantly alert staff to complete training, or take action when it matters most.
Manage Compliance
Automated reminders, templates & tracking.
Track Training & Certs
Real-time dashboard for all staff.
Instant Messaging
Keep your team informed and safe.
Multilingual Support
NADO speaks your language.
Audit Ready, Always
Ongoing support + prebuilt systems that work.
Clarity at Every Step
Know what to do, how to do it, and when to do it.
Get Started in 4 Easy Steps
Book Your Free Demo
Add your staff in one click
Assign training modules or create your own
Track progress, compliance & team growth
Why Providers Love It
I used to feel overwhelmed. NADO broke everything down into bite-size pieces. Now I train my team, prepare for audits, and answer every question in minutes.
The training alone saves me $1,000s every year. But the peace of mind? Priceless.
Simple, Transparent Pricing
Portal + NADO Access
Everything you need to succeed as a provider — all in one place.
What's Included
How It Helps
Portal + NADO Access
Everything you need to succeed as a provider.
All in one place.
$20/ month/ user
minimum 5 users
pay yearly and save 10%
What's Included
- Full HPA Portal access (training, HR, forms, compliance tools)
- NADO AI Assistant (24/7 support, guidance, and templates)
- All staff training modules with certificates
- Staff onboarding tools and templates
- Real-time compliance tracking dashboard
- Instant staff messaging and SOS alerts
- Upload and manage your own training content
- Audit preparation support
- Ongoing updates and new features
- Multilingual support for diverse teams
- E Sign Documents
- Chat Groups
- Nado Task Automation
- Documents Centre
- Voice Assistant Integration - COMING SOON
How it helps
- Save thousands on outsourced training
- Reduce compliance stress and human error
- Empower staff with structured learning
- Spend less time answering questions
- Grow with confidence and scale operations
Start With the Right Plan
Basic
Portal + NADO Access
Everything you need to succeed as a provider — all in one place:
$20
per month, per user
What's Included
- Minimum 5 users
- Full HPA Portal access (training, HR, forms, compliance tools)
- NADO AI Assistant (24/7 support, guidance, and templates)
- All staff training modules with certificates
- Staff onboarding tools and templates
- Real-time compliance tracking dashboard
- Instant staff messaging and SOS alerts
- Upload and manage your own training content
- Audit preparation support
- Ongoing updates and new features
- Multilingual support for diverse teams
- E Sign Documents
- Chat Groups
- Nado Task Automation
- Documents Centre
- Voice Assistant Integration - COMING SOON
How it helps
- Save thousands on outsourced training
- Reduce compliance stress and human error
- Empower staff with structured learning
- Spend less time answering questions
- Grow with confidence and scale operations
Join Hundreds of Providers Already Using NADO
Let NADO and the HPA Portal help you:
It’s your AI-powered business mentor — guiding you, step-by-step, through any question, challenge or compliance task.
- Stop wasting time on compliance headaches
- Train and manage your staff with ease
- Grow with clarity, confidence, and full support
Your NDIS business deserves this.
Trusted by
Answers to your questions
Frequently asked questions
Does HPA provide ongoing support documents required for my NDIS business?
HPA Portal has all the ongoing support documents required to run your NDIS business smoothly.
Does HPA help with the auditing process?
HPA Portal will provide you with free audit training that is valued at $880.
Does HPA help design your logo and workwear?
Yes! Through our partners, we offer help with logo design, website creation, workwear and much more
How do I keep updated with the latest NDIS news?
HPA Portal will have free NDIS webinars at your fingertips so you can keep up to date with everything NDIS.
How does HPA support your NDIS business?
Our HPA Portal is your one-stop shop for everything NDIS. They will be there for you every step of the way.
We provide everything that an NDIS Provider needs to succeed in their business. Advice, documents, training & marketing.
- (03) 7065 2348
- support@healthproviderassist.com.au
- 15/39 Essex St, Pascoe Vale VIC 3044
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