How to work as an unregistered provider

Whilst it is not mandatory for all NDIS providers to register with the NDIS Commission, doing so can offer a level of assurance to NDIS participants. Registration signifies that the services and supports provided by the NDIS provider adhere to the quality and safety standards outlined in the NDIS Practice Standards

Becoming an unregistered NDIS provider involves a few key steps. Here’s a general guide to help you get started:

1. Understand the NDIS:

Familiarise yourself with the NDIS and its principles. The NDIS is designed to support people with disabilities by providing funding for necessary services and support.

2. Determine Your Services:

Identify the specific services you want to offer. This could include personal care, community participation, therapy, or other support services.

3. Legal Considerations:

As an unregistered provider, you won’t be directly regulated by the NDIS Quality and Safeguards Commission. However, you still need to comply with the NDIS Code of Conduct and relevant laws and regulations in your state or territory.

4. Business Structure:

Decide on your business structure. You may operate as a sole trader, partnership, or company. Ensure you have the necessary registrations and licenses for your chosen structure.

5. ABN Registration:

Obtain an Australian Business Number (ABN) for your business. This is a unique identifier that is essential for conducting business in Australia.

6. Insurance:

Consider obtaining appropriate insurance coverage for your business. Having public liability and indemnity insurance is advisable.

7. Service Agreements:

Develop clear service agreements that outline the terms and conditions of your services. This document should detail the scope of your services, fees, cancellation policies, and other relevant information.

8. Pricing and Payments:

Determine your pricing structure and payment methods. Familiarise yourself with the NDIS Price Guide to understand the maximum prices you can charge for your services.

9. Engage with Participants:

Connect with potential NDIS participants who may require your services. Networking, marketing, and building relationships with local disability support networks can help you reach potential clients.

10. Keep Records:

Maintain accurate records of your services, including invoices, receipts, and any other relevant documentation. Good record-keeping is essential for financial management and compliance.

Remember that while unregistered providers have some flexibility, they also face limitations in terms of the services they can offer and the clients they can support. Stay informed about any updates or changes in NDIS policies and regulations to ensure you’re providing quality and compliant services.

Who can engage an unregistered NDIS provider?

A self-managed or plan managed Participant can use unregistered NDIS providers in most circumstances.

A ‘self-managed plan’ is where an NDIS participant or their plan nominee engages NDIS supports and services themselves. A ‘plan managed plan’ is where an NDIS participant engages a registered NDIS provider to provide plan management services.

NDIS participant whose plan is self-managed or plan managed must only use registered NDIS providers for the following supports or services:

All registered and unregistered NDIS providers and their workers are required to comply with the NDIS Code of Conduct. There are guidelines available to help both NDIS providers and workers understand their obligations under the NDIS Code of Conduct.

Self-managed participants and registered plan managers can make unregistered providers and their workers aware of their obligations under the NDIS Code of Conduct.