Insurances โ What You Need to Know as an NDIS Provider
Insurance is a critical part of running a safe and compliant NDIS business. It protects you, your clients, your team, and your reputation in case something goes wrong โ and it’s one of the things the NDIS Commission checks during registration and audits.
Letโs break it down simply so you can get insured quickly and properly.
Aon the preferred Insurance Broker for Health Provider Assistย – ย GET A QUOTE or call Aon on 1800 805 191ย Mon – Fri 8:30am – 5:00pm AET
Required Insurances for NDIS Providers
Insurance Type
Minimum Cover
Required For
Public Liability
$2 million
All businesses (required for registration)
Professional Indemnity
$1 million
If you’re offering advice, plans, or professional services
Workers Compensation
Varies
Only required if you’re employing staff
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Public Liability Insurance
(Minimum Cover: $2 Million)
Public Liability Insurance protects your business if a client, visitor, or member of the public is injured or their property is damaged because of your services.
Even if you’re working out of your home or visiting participants, this insurance is essential. It also typically includes Product Liability โ which is important if youโre providing equipment, tools, or goods that could cause harm.
Why You Need It:
Itโs mandatory for NDIS registration
It protects you from expensive legal claims
It gives clients confidence that youโre running a professional service
Professional Indemnity Insurance
(Minimum Cover: $1 Million)
Professional Indemnity Insurance protects you if someone claims that your advice, service plan, or decision caused them harm or financial loss.
This is especially important if you’re:
A Support Coordinator
A Plan Manager
A Behaviour Support Practitioner
A Nurse or Allied Health professional
Even if the claim isnโt true, this insurance helps cover your legal fees and compensation costs โ and protects your reputation.
Workers Compensation Insurance
(Only required if youโre hiring staff)
If you are employing workers (not contractors), this insurance is legally required. It protects your staff if theyโre injured or become ill because of work.
It covers:
Lost wages
Medical expenses
Rehabilitation
Permanent injury or death payouts
You do NOT need this if you’re a sole trader with no employees.
Certificate of Currency (must match your business name)
Professional Indemnity
Certificate of Currency showing minimum $1M cover
Workers Compensation
Certificate of Currency (if you have employees)
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ย Need Insurance? Contact the HPA preferred insurance provider, Aon.
HPA recommend Aon, as the preferred Insurance Broker for Health Provider Assist, Aon can help protect you and your business with insurance designed around the general needs of your industry.
With AON, you can:
Get Public Liability and Professional Indemnity bundled
Certificate of Currency’s are available for paid policies
Get support from experts who understand NDIS businesses
Workers Compensation claims are handled by two claims agents- Employers Mutual and Gallagher Bassett,ย https://www.rtwsa.com/
Requirement
Required Evidence
Professional indemnity insurance
Where this type of insurance is relevant, a certificate of currency for current insurance that meets the minimum level of cover commensurate to the scope of the provider.ย
Public liability insurance
A certificate of currency for current insurance that meets the minimum level of cover commensurate to the scope of the provider.ย .ย
Personal accident insurance or worker’s compensation insurance
Where this type of insurance is relevant, a certificate of currency for current insurance that meets the minimum level of cover commensurate to the scope of the provider.ย