Insurances

๐Ÿ›ก๏ธ Insurances โ€“ What You Need to Know as an NDIS Provider

Insurance is a critical part of running a safe and compliant NDIS business. It protects you, your clients, your team, and your reputation in case something goes wrong โ€” and it’s one of the things the NDIS Commission checks during registration and audits.

Letโ€™s break it down simply so you can get insured quickly and properly.

Aon the preferred Insurance Broker for Health Provider Assistย  – ย GET A QUOTE or call Aon on 1800 805 191ย Mon – Fri 8:30am – 5:00pm AET

โœ… Required Insurances for NDIS Providers

Insurance TypeMinimum CoverRequired For
Public Liability$2 millionAll businesses (required for registration)
Professional Indemnity$1 millionIf you’re offering advice, plans, or professional services
Workers CompensationVariesOnly required if you’re employing staff

1๏ธโƒฃ Public Liability Insurance

(Minimum Cover: $2 Million)

Public Liability Insurance protects your business if a client, visitor, or member of the public is injured or their property is damaged because of your services.

Even if you’re working out of your home or visiting participants, this insurance is essential.
It also typically includes Product Liability โ€” which is important if youโ€™re providing equipment, tools, or goods that could cause harm.

๐Ÿ” Why You Need It:

  • Itโ€™s mandatory for NDIS registration

  • It protects you from expensive legal claims

  • It gives clients confidence that youโ€™re running a professional service


2๏ธโƒฃ Professional Indemnity Insurance

(Minimum Cover: $1 Million)

Professional Indemnity Insurance protects you if someone claims that your advice, service plan, or decision caused them harm or financial loss.

This is especially important if you’re:

  • A Support Coordinator

  • A Plan Manager

  • A Behaviour Support Practitioner

  • A Nurse or Allied Health professional

Even if the claim isnโ€™t true, this insurance helps cover your legal fees and compensation costs โ€” and protects your reputation.


3๏ธโƒฃ Workers Compensation Insurance

(Only required if youโ€™re hiring staff)

If you are employing workers (not contractors), this insurance is legally required.
It protects your staff if theyโ€™re injured or become ill because of work.

It covers:

  • Lost wages

  • Medical expenses

  • Rehabilitation

  • Permanent injury or death payouts

๐Ÿ“Œ You do NOT need this if you’re a sole trader with no employees.


๐Ÿ“ State-Based Links to Apply for Workers Comp


๐Ÿ› ๏ธ Required Evidence for NDIS Audit or Registration

InsuranceWhat You Must Upload
Public LiabilityCertificate of Currency (must match your business name)
Professional IndemnityCertificate of Currency showing minimum $1M cover
Workers CompensationCertificate of Currency (if you have employees)

๐Ÿคย Need Insurance? Contact the HPA preferred insurance provider, Aon.

HPA recommend Aon, as the preferred Insurance Broker for Health Provider Assist, Aon can help protect you and your business with insurance designed around the general needs of your industry.

With AON, you can:

  • โœ… Get Public Liability and Professional Indemnity bundled

  • โœ… Certificate of Currency’s are available for paid policies

  • โœ… Get support from experts who understand NDIS businesses

๐Ÿ‘‰ Click here to get a quote from AON Insurance


๐Ÿ’ฌ Still Confused? Just Ask NADO

Not sure what insurance you need or how to apply?
NADO can:

  • โœ… Explain each insurance type in simple English

  • โœ… Help you understand whatโ€™s required for your services

  • โœ… Guide you step-by-step through getting insured

๐Ÿ‘‰ Just Ask NADO NowNeed Insurance? Contact the HPA preferred insurance provider, Aon.

NSW

icare is currently the sole provider or Workers Compensation insurance in New South Wales
https://www.icare.nsw.gov.au/#gref

VIC

https://www.worksafe.vic.gov.au/how-register-workcover-insurance
Workers Compensation claims are managed by five different claims agents, appointed by WorkSafe Victoria.

QLD

https://www.worksafe.qld.gov.au/insurance/apply-for-workcover-policy-online
Workers Compensation insurance in QLD is government owned and is underwritten by Work Cover Queensland

ACT

https://www.accesscanberra.act.gov.au/app/answers/detail/a_id/2989/kw/Workers%20compensation#!tabs-4ย ย thenย https://www.accesscanberra.act.gov.au/app/answers/detail/a_id/3170/kw/insurers#!tabs-5

WA

https://www.workcover.wa.gov.au/service-providers/insurers/

NT

http://www.worksafe.nt.gov.au/WorkersCompensation/Insurers/Pages/default.aspx

TAS

http://www.workcover.tas.gov.au/insurance/licensed_insurers/forms_for_licensed_insurers

SA

Workers Compensation claims are handled by two claims agents- Employers Mutual and Gallagher Bassett,ย https://www.rtwsa.com/

Requirement

Required Evidence

Professional indemnity insurance

Where this type of insurance is relevant, a certificate of currency for current insurance that meets the minimum level of cover commensurate to the scope of the provider.ย 

Public liability insurance

A certificate of currency for current insurance that meets the minimum level of cover commensurate to the scope of the provider.ย  .ย 

Personal accident insurance or worker’s compensation insurance

Where this type of insurance is relevant, a certificate of currency for current insurance that meets the minimum level of cover commensurate to the scope of the provider.ย